ENTRY INSTRUCTIONS

ENTRY INSTRUCTIONS

Etna House Check In Details

APARTMENT ADDRESS

APARTMENT ADDRESS

78 New Coventry Road, Sheldon, Birmingham, B26 3AY

Apartments 1-13 are on the ground floor and 14-27 are on the first floor.

If any issues occur, we have a 24/7 onsite cleaner located in apartment 13 that may be able to help.

For key access, the onsite cleaner will meet you in the entrance and will hand the keys over to you. If no one is there please call +447878954053 and they will be with you asap.

ENTRY VIDEO

ENTRY VIDEO

Use the entry system to the left of the door and press the number “0” to start typing the code.

The code is: 898900

Please watch the video if you are having difficulties entering the code.

CHECKING OUT

CHECKING OUT

PLEASE LEAVE THE KEYS IN THE DOOR WHEN YOU CHECK OUT

CHECK OUT

CHECK OUT

CHECK OUT TIME IS 10:00 AM

1) On your way out please feel free to leave the windows open so the apartment can have some fresh air whilst the cleaners arrive.

2) TURN OFF ALL HEATING & LOCK THE DOORS, then hand the keys back to the store where you collected them.

If you have time to send us a quick message when you leave we’d really appreciate it. That will help us alert our cleaners for the next guests.

EXTEND YOUR STAY

EXTEND YOUR STAY

Do you need to extend your stay?

Please get in touch with us via phone or WhatsApp us!

If the dates are unavailable, we might have other properties that are available so we can always book you elsewhere.

+447897 554024 | empirestay@empirelpm.com

LATE CHECK OUT

LATE CHECK OUT

Need a late check out?

Click the button below to book a late check out.

PLEASE INFORM US THAT YOU HAVE BOOKED LATE CHECK OUT

PARTY NOTE

PARTY NOTE

This Property Is Not Suitable For Parties!

This is a breach of house rules & will result in immediate removal from the property via security or the police and no refund, your deposit may be used towards extra costs in removing you.

This apartment is in a residential area, so after 10PM the quiet times are to be respected. Any loud music, parties, smoking will result in immediate removal from the apartment.

REPORT A PROBLEM?

REPORT A PROBLEM?

If you need to report a problem, such as heating, water, missing cutlery, glasses etc or anything that is missing please WhatsApp or message us via the platform you booked on.

We do read and respond to all messages!

+447897554024 | empirestay@empirelpm.com